You will need either iTunes sync (and connect your device to a computer) or access to mail on the device to setup OpenVPN Connect and add our configuration file to it.
Setup instructions via iPhone/iPad mail
Install OpenVPN Connect from the app store.
If you have email access on the device, please contact us to request a copy of the config file.
Then, while viewing the email from us (with the vpnuknew file attachment), follow these steps:
Click on the vpnuknew attachment.
You should then see an option to "Open file in OpenVPN".
OpenVPN app will appear on your screen.
You should see our server address (18.104.22.168/vpnuknew).
Below the server address, click on the green + icon to add our profile to the OpenVPN app.
You should then be presented with username and password screen.
Enter your VPN-UK website username (not email address) and password. (Optionally, click the "Save" option.)
Below the username / password area, you will see the "Disconnected" - this is the current status.
Below, you will see an "Off" button, click this to connect to the VPN. The button should change to "On".
If your login details were correct, all being well the status should change to "Connected".
Ignore any adverts on the OpenVPN interface for privatetunnel.com and openvpn.net/as/ - they're trying to get you to sign up to premium packages, since the OpenVPN Connect program is free!
If you do not have email on the device, you need to download the file using a computer, then conncet your device to the computer and use "iTunes sync" to transfer the config file to your device, we will do a tutorial on this soon.
Contact us if you require assistance.